Fitness Connection Usa

Greenspoint gym, I reported no hot water for four days in a row. I saw the maintenance guy at another gym, and he said he had not heard of it and was just there last week. Weights are not returned to their places; weights in the locker room, weights in the sauna, cockroaches in the lockers, people sleeping on the benches for hours, sixty-plus locks on lockers 24/7.

I called customer service during business hours and no-one answered, I was on hold for 15 minutes.

Hi. My member ID is T260****.

I noticed that on my bank account, I was overcharged. The funds have always been in my account; therefore, there's no need to have additional fees added.

I am requesting a refund for the overcharged amount. Thank you!

I didn't keep track of the payments, but I also was not attending for months. Now I want to get back soon, but I also want to know how much I can get excused from the monthly payments.

So, for not attending, may I please get an offer?

Thanks

I would like to cancel my membership. My name is James Aaron.

I tried to call and cancel, but no one answered the phone at all. I don't have the money to work out right now.

Apparently, two members were playing around with themselves and working out at the same time when a male staff member yelled at them in front of other members, threatening to cancel their contract. This behavior lacks professionalism.

The management team should handle situations like these. They should discreetly take the members to the office and state that they have to leave because their behavior is not appropriate for this business. They're welcome to come back with proper behavior.

It's not right to embarrass the members. This exhibits very poor business practices prevalent at this center.

Hello, my name is is Maria Morales and I calling because I want to cancel my membership and I called three or four times in the daytime and nobody Im sure my calling. Can you please make sure and call me back in my phone number 7135 35** **

*****Fitness connection never answered the phone*****!!!

I am very dissatisfied with their service and not recommend this gym to family and friends...

Fitness Connection is The Best when coming to your Aid. I was a LA Fitness Member. l am 100% Fitness Connection!

I Chris Lane and my son Jacory Lane joined fitness connection in January we have been going there for 11 months then they told me my son was canceled for non payment since January we had no idea because I have automatic with drawl one of the employees say he didn't know either because it was always clear fitness connection refuses to fix the problem corporate said the local gym didn't write the agreement right this was not my fault and customer service was very rude.

They changed my account after it was closed never went in their once except for the trial membership

There is a issue with TEMU, deliveries were not received, there were over 10 items and I deserve a refund/credit...

The Management is terrible and rude and not at all knowledgeable.

I had 3 members on one account, the management was very rude, dismissive to me and not at all helpful and cared more about me leaving than hearing anything my feelings frustrations in a matter of the on going situation with the accounts.

The management allows people to go shirtless at this location on Town East Blvd in Mesquite tx. They don't enforce the rules.

There are several broken machines as well.

There are groups there that hog equipment even when Noone is working on it and say that they are interchanging machines and the staff allows this to happen. It really is not a well run location.

Because I moved, and I canceled but y'all kept taking money away from me every month and I called and canceled, and I tried to talk to customer service and they said I had to pay to help me.