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Contact Fitness Connection Usa Customer Service

Fitness Connection Usa Phone Numbers and Emails

Toll-Free Number:

  • (800) 922-7898
Call customer service
Send Message

Customer Service:

  • (972) 390-7900
    ALLEN,TX
  • (512) 251-5400
    Austin, Texas
  • (919) 462-9065
    CARY, NC
  • (704) 752-5988
    CHARLOTTE, NC
  • (281) 931-6609
    Houston
  • (713) 941-3900
    HOUSTON,TX
  • (775) 853-7373
    RENO,NV
  • (775) 359-9393
    SPARKS,NV
  • (320) 632-6704
  • (713) 771-4000

Fitness Connection Usa Emails:

Legal
customerservicetx@fitnessconnection.com
info@fitnessconnection.com
Is this your business?

Fitness Connection Usa Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Fitness Connection Usa Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call Fitness Connection Usa is (800) 922-7898. 66% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Fitness Connection Usa may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.

View full overview ›

How to Contact Fitness Connection USA Customer Service?

Most Popular Number:

(800) 922-7898
Total calls: 342 Issues resolved: 9 Last call: Dec 17, 2025

Fitness Connection USA provides uninterrupted 24-hour customer service to address all the client's needs via the website chatbot. The 24-hour Fitness Connection chatbot is programmed to answer queries related to the classes, amenities, ProShop, membership, and five-day passes. You can also inquire about the process to join the Fitness Connection.
The other way to contact the Fitness Connection customer service team is by dialing 1-800-922-7898. The visitors can call this number for immediate assistance during the hours of operation, between 8:00 AM and 6:00 PM CST, Monday through Friday. Inquiries can also be sent to the official email addresses listed on their website. The widely used email addresses are customerservicetx@fitnessconnection.com and info@fitnessconnection.com.

The club encourages its clients to use the contact feature within the Fitness Connection account for direct assistance. For this, visit the official website and click on Join Now. Once you are a gym member, you can log in to your My Account using the login credentials. You will be able to see your profile and your membership payment. You can edit any information that you like. They suggest using the contact tools available under My Account for prompt and personalized assistance.

The corporate office for in-person meetings and appointments is at Fitness Connection USA PO Box 680768, Houston, Texas 77268-0768, United States.,. This address is open for any queries during working hours. Clients can visit a couple more Fitness Connection offices to speak to the representatives. The first address is at 7098 Bissonnet St, Houston, TX 77074. The next one is at 2517 Midway Road, Carrollton, Texas 75006, and serves customers in Texas.

Fitness Connection USA has a 24/7 customer service line at 1-800-922-7898 for round-the-clock assistance. Other than this Fitness Connection 24-hour toll-free number, other published hotlines depend on location. For any complaints or feedback, they recommend calling their service hotline at 1-972-390-7900 if you are a client from Allen, Texas. Another number for those in Austin, Texas, is 1-512-251-5400. To speak with a representative in North Carolina, one should call their main lines at 1-919-462-9065 and 1-704-752-5988. Other numbers on the official website also connect customers to the Fitness Connection customer service team.

PissedConsumer Club

Contact Information

Fitness Connection Usa Website:

Fitness Connection Usa Help Center:

Corporate Office Address:

Fitness Connection USA
PO Box 680768
Houston, Texas 77268-0768
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 AM – 6 PM CST


Other Locations:

7098 Bissonnet St

Houston, TX 77074


2517 Midway Road,

Carrollton, Texas 75006

More contact details

Fitness Connection Usa Rating Based on 88 Reviews

Rating details

2.0
more details
Customer service
Product or Service Quality
Diversity of Products or Services
Price Affordability

Rating stats

Rating trend

How Good is Fitness Connection Usa's Customer Service?

Dencil Mov
Dencil Mov
Feels Disappointed | Sep 11, 2024

Not good

Read full quote
Kaoru Lhu
Kaoru Lhu
Feels Disappointed | Jan 14, 2023

Not happy

Read full quote

Summary of Fitness Connection Usa Customer Service Calls

564 TOTAL
CALLS
03:21 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fitness Connection Usa?

Payments and Charges Question:

  • “Payment”
  • “Payment arrangements”
  • “Billing issue”

Activation/ Cancellation Question:

  • “Cancel membership”
  • “Cancelar arreglo pago”
  • “I cancelled my membership hence they are still collecting money from my account”

Request for Information Question:

  • “About my payments”
  • “Concerned”
  • “Need to speak with someone,”

Account Question:

  • “Membership charge”
  • “Membership”
  • “Membership not working”

Product/ Service Question:

  • “Wrongful Termination. My attorneys at Abraham, Watkins, Stogner, Aziz are getting to Sue Fitness Connection for Punitive Damages”
  • “Complaining of workers”
  • “Complaint”

Cards Question:

  • “Update my card”
  • “Wearing mask while doing cardio”
  • “To change card”

Staff Question:

  • “Mrmbers not wearing madk. Staff not enforcing”
  • “Customer service concerns”
  • “Sanitizing services”

Refund Question:

  • “Refund”

Employment Question:

  • “Employment”
  • “I need my w2s”
  • “Paycheck”

Shipping and Delivery Question:

  • “Location should be open and no one is at location”
  • “Displeased with Garland location”

Other Question:

  • “Para volver a inscribirme”
  • “Lost wallet”
  • “Memebership”

Compare Fitness Connection Usa Customer Service To

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