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1.3 Based on 23 reviews
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  • Customers like
    • Pool 1
  • Customers don't like
    • No help resolving issue 4
    • Lied about the fees in order to get people to join 3
    • Way they pull money out of a member 2
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I do not have time to go.. Due to working hoy es.. Add comment

I was lied to about the fees for joining and once joining and looking at bank statements they charged a whole different price. What a rip off. No pool. Plus the whole 30 day mail in cancellation of membership is a crock of ***. You mean to tell me in this day and age you cant call or access the computer system to do a cancellation. Just another way of trying to suck every penny of customers Add comment

Fitness Connection was asked by me to cancel my membership in 2014. I never received any correspondance in the mail with my final balancs. Two years later a collection agent is calling, recording and threatening me on the phone. I just need to cancell my membership and go away. Tell me what i owe them. Take care of it and leave me alone. I never went to Greenspoint Fitness Connection because I became very ill. Ms. C Read more

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I want to start off by saying this is the worst company I have every in my life done business with. I plan to go on Better Business Bureau, news papers, internet reviews all day Evey day. The day I signs up for this contract was the biggest mistake,your customer service toll free number 800-922-7898 are the MOST untrained rude and unprofessional set of people I have yet to come across. I have recorded conversations I can pull off my work phone... Read more

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I wouldn't sign up with this gym the man that sold me my membership didn't tell me about all these hidden fees they take out you bank account I never use the membership I kept calling to cancel it finally someone told me I have to go online when I did it do not tell you how to cancel the membership so I call back up there again and ask to speak to the man who sold me this membership how convenient he don't work for them anymore this gym will... Read more

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Being that me and my coworker decided to stop in on our lunch break we were lead to about the fees that will be charged monthly. We was told if we signed up together, we would both pay $10 each but it seems that we are charged $22 monthly. They will lie if yoyr in a rush too just to get credit Add comment

Nesecito dedesactivar mi membrecilla .alguin me puede ayudar gracias Add comment

We signed when they open up a crapy nasty location at the Irving mall in Irving Texas.we didn't even used the gym not even once a week n when we try to start going they were saying we had a balance of $32 $ 50 in my account blanks I spoke to the young *** Puerto ri an manager that they have he didn't know how to explain the extra charges .n they were taking money out of my account separate for the monthly make story short we went in 3... Read more

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Ive been a member for the Fitness Connection in Arlington Texas.On my 3rd day i invited my girlfriend to come work out at the gym with me as a visitor.We told the guy that she wasnt intrested in a membership because shes has a membership at 24 Hr we worked out & got ready to leave but she couldnt find her Id.the guy had it so we went to his office to talk bout the visit.he charged her $1.09 & had her sign a paper for the... Read more

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Leaving area and have less time to get to gym Add comment

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