Submit ›
or
  • Customers like
    • Pool 1
  • Customers don't like
    • No help resolving issue 4
    • Lied about the fees in order to get people to join 3
    • Way they pull money out of a member 2
Advanced
search
loading...
More Less

I want to start off by saying this is the worst company I have every in my life done business with. I plan to go on Better Business Bureau, news papers, internet reviews all day Evey day. The day I signs up for this contract was the biggest mistake,your customer service toll free number 800-922-7898 are the MOST untrained rude and unprofessional set of people I have yet to come across. I have recorded conversations I can pull off my work phone of your representative giving inaccurate information. And their excuse was that the Rep was new.... Read more

Was this review helpful? 0 0

I wouldn't sign up with this gym the man that sold me my membership didn't tell me about all these hidden fees they take out you bank account I never use the membership I kept calling to cancel it finally someone told me I have to go online when I did it do not tell you how to cancel the membership so I call back up there again and ask to speak to the man who sold me this membership how convenient he don't work for them anymore this gym will scam you out your money it's not worth it truth me Read more

Was this review helpful? 0 0

Being that me and my coworker decided to stop in on our lunch break we were lead to about the fees that will be charged monthly. We was told if we signed up together, we would both pay $10 each but it seems that we are charged $22 monthly. They will lie if yoyr in a rush too just to get credit Add comment

Nesecito dedesactivar mi membrecilla .alguin me puede ayudar gracias Add comment

We signed when they open up a crapy nasty location at the Irving mall in Irving Texas.we didn't even used the gym not even once a week n when we try to start going they were saying we had a balance of $32 $ 50 in my account blanks I spoke to the young *** Puerto ri an manager that they have he didn't know how to explain the extra charges .n they were taking money out of my account separate for the monthly pmts.to make story short we went in 3 times n then again they said oh u owe a balance of $32 $50 again I'm so sick of how unprofessional... Read more

Was this review helpful? 2 0

Ive been a member for 2weeks.at the Fitness Connection in Arlington Texas.On my 3rd day i invited my girlfriend to come work out at the gym with me as a visitor.We told the guy that she wasnt intrested in a membership because shes has a membership at 24 Hr Fitness.so we worked out & got ready to leave but she couldnt find her Id.the guy had it so we went to his office to talk bout the visit.he charged her $1.09 & had her sign a paper for the visit & told her that the rest of the month was free.he asked me for my banking info & i asked him... Read more

Was this review helpful? 0 0

Leaving area and have less time to get to gym Add comment

I tried to cancel the Fitness Connection membership for my son in December. I filled out the online form and they still continue charging my credit card in February. Can you please stop doing that. This is a rip-off. If you continue carrying out such a policy, you will stay with no members. PLEASE STOP IT. Many people agree with me. I tried to cancel the Fitness Connection membership for my son in December. I filled out the online form and they still continue charging my credit card in February. Can you please stop doing that. This is a... Read more

Was this review helpful? 0 0

It was so easy for me to join the club but getting out is - not an easy step. They have atrocious cancellation polices and *** customer services specialist by the name "Cindy Gwin" who never return calls or respond to emails. When I notified my intend to cancel the membership at the club, they gave me a site address to submit the cancellation request. I submitted my cancellation request via web that day and then stopped going to the Gym. When I saw a charge on my credit card bill I contacted the club and I was referred to a person named... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Fitness Connection Usa.
Filing a new complaint about
×