Submit ›
  • Customers like
    • Pool 1
  • Customers don't like
    • No help resolving issue 3
    • Customer service for membership 2
    • Lied about the fees in order to get people to join 2
Advanced
search
loading...
More Less

Ive been a member for 2weeks.at the Fitness Connection in Arlington Texas.On my 3rd day i invited my girlfriend to come work out at the gym with me as a visitor.We told the guy that she wasnt intrested in a membership because shes has a membership at 24 Hr Fitness.so we worked out & got ready to leave but she couldnt find her Id.the guy had it so we went to his office to talk bout the visit.he... Read more

Was this review helpful? 0 0

Leaving area and have less time to get to gym Add comment

I tried to cancel the Fitness Connection membership for my son in December. I filled out the online form and they still continue charging my credit card in February. Can you please stop doing that. This is a rip-off. If you continue carrying out such a policy, you will stay with no members. PLEASE STOP IT. Many people agree with me. I tried to cancel the Fitness Connection membership for my son... Read more

Was this review helpful? 0 0

It was so easy for me to join the club but getting out is - not an easy step. They have atrocious cancellation polices and *** customer services specialist by the name "Cindy Gwin" who never return calls or respond to emails. When I notified my intend to cancel the membership at the club, they gave me a site address to submit the cancellation request. I submitted my cancellation request via web... Read more

Was this review helpful? 1 0

Por favor necesito que cancele mi mebrecia porque he ten idol muy Mala experiencias *** la guarderia que tienen las personas que tienen alli son muy despotas *** Los niños no me gusto como le dieron trato a mi hija no tienen ni la mas minima patiencia *** Los niños asi que porfavor cancela mi membrecia ya he visitado otro gimnacio y he mirado much a diferencia asi que Ademas que siempre estan muy... Read more

Was this review helpful? 0 0

They lied about my fee amount then tried to charge me when every time i went to the gym it was closed. I was promised a trial personal trainer to whom never showed up for the appointment twice. I cancelled my membership in person and was never told i had to send a letter to cancel. Never again will i join to walk in to a location that is full of so many lies and deceit just to make some quick... Read more

Was this review helpful? 0 0

I had a recurring draft on my debit card. This is apparently the way Fitness Connection sets up it me membership, even though this is not what our original intent was. In signing up for membership, this was not clarified. Then when I went to cancel the membership, I was told it had to be done "on line". The establishment has no problem in signing people up, but they "can not" cancel membership.... Read more

Was this review helpful? 1 0

I have my monthly due drafted on my credit card. Of course we all get a new card in the mail when the old one expires. But FC charged me fees since "I did not tell them the card was renewed". I tried to reason with the girl at the front and even asked for a manager, but she refused to assist with either. I had to pay the fees, but canceled my membership. I have NEVER had a problem with any other... Read more

Was this review helpful? 0 0

Mienten contal de que te incri as y luego es un infierno salir del contrato no se inscriban Add comment

Did not find what you were looking for?
 
×
You are reading about Fitness Connection Usa.
Filing a new complaint about
×